FAQ

Is there a discount for purchasing multiple tickets?

No, at this time we are not offering discounts for more than one ticket purchased at a time.

What happens if I need to cancel my in-person ticket?

If for any reason you need to cancel your trip, we are only able to refund the difference between your in-person ticket and the livestream experience.

Are refunds available for any ticket type?

Unfortunately, no. If you are unable to attend in person, we are happy to refund the difference between your in person ticket and the livestream ticket.

I want to transfer my ticket to someone else, what do I do?

Please log in to your Eventbrite account and transfer the ticket virtually. The two parties are responsible for arranging payment if needed. **All ticket transfer requests (both in person and livestream) must be completed by 11:59pm EST on Sunday, April 9th. Any ticket transfers after April 9th will not reflect correct attendee information and may result in the inability to access the event.

How will I access my Livestream ticket?

After you purchase your ticket, you will receive an email with login and access instructions to our livestream event access a few days before Unite kicks off!

You will only be able to log in from one device at a time. We kindly ask that you also follow your local and CDC guidelines on gathering in groups together while streaming.

If I have to quarantine during my trip, will I get a refund?

Unfortunately, we will not be offering any refunds. We will address this on a case-by-case basis if needed, but you are able to access the livestream event if you’ve purchased the in-person experience and need to view from a distance.

All networking and social events are included with the In Person Ticket option except for the Welcome Party on Monday, April 17th. You must purchase a separate ticket in order to ensure your spot at the Welcome Party. Party includes a full open bar, unlimited food, and entertainment as well as plenty of networking opportunities.

I’m worried that I’m going to get busy and miss sessions if I purchase a livestream event ticket. Will I be able to access those to watch later?

Yes! All Unite ticket purchases (including if you are attending in person!) will receive access to our session recordings for 30 days after Unite has ended.

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